Requires Perk/Not Requires Perk

Our venues offer memberships, and we’d like to display different options based on membership status: members should see the exclusive member options, while non-members see the standard options. This is where the "Requires Perk" and "Not Requires Perk" settings come in handy. While there are other ways to restrict access to member-only options, these settings allow you to keep the standard options hidden for members to avoid confusion. This approach is simple to set up and provides a clear solution—an easy pairing to learn for better customer experience.

Let’s walk through the steps we need to set up different options for members and non-members:

1. Create Extra Bay Options: Set up one option for members and another for standard use.

2. Set Up Two Venue Restrictions: Create one restriction with "Requires Perk" and another with "Not Requires Perk."

3. Apply the Flags to Bay Options: Assign the restrictions to the appropriate bay options.

Quick Overview of the Rules:

• Requires Perk: This setting will display the option only to users who have the specified perk on their membership account.
• Not Requires Perk: This is the opposite. It hides the option from users who have the specified perk.

Let’s See It in Action

1. Create a Bay Option
   If you need help setting up a bay option, click here.

Now, Let’s Move on to Setting Up Restrictions

This part can be a bit tricky, but don't worry—we’ll walk you through it!

1. Navigate to:
   Settings > Venue Restrictions

2. Creating a New Restriction:

   • In the Venue Restrictions section, you’ll see a small "+" button in the middle of the screen.
   • Click that button, and a new window will open, allowing you to create a new restriction.

• Configuring the Restriction Settings

  Let’s dive into the specific fields you’ll encounter when setting up your restrictions. This part might seem tricky, but with a bit of guidance, you'll master it!

  1. Name

  • What it does: The name is how you’ll refer to the restriction.
  • Tip: Keep it concise and representative so it’s easy to identify later.

  2. Apply to Staff

  • Option: Choose whether this restriction applies to both staff and customers, or only customers.

  3. Affected Object

  • What it does: Select what kind of object the restriction will target, such as:
    • Bay Options
    • Course Options
    • Products
    • Player Options
    • Topups or Extras

  4. Message

  • Purpose: This message will appear when the restriction rule is triggered.
  • Note: It only applies to disable or inform effects.

  5. Effect

  This section determines how the restriction behaves. Let’s explore the options:

  • Exclude: The option will only show when the set criteria are met.
  • Disable: The option will appear with a red line across it and a message saying, "Only available: [Restriction Name]." It cannot be selected.
  • Inform: A blue notification line will appear under the option with the restriction message, but customers can still book it.

  Important Note:

  • Exclude/disable effects don’t block options during the times set in the rule—they restrict access outside those times.

  6. Flags

  • What they do: Flags are labels that link Options and Restrictions.
  • How to use them:
    • Click on "+ Add first flag" to open a pop-up window.
    • If the flag doesn’t exist yet, click the "+" icon to create one on the spot.
    • After creating it, don’t forget to add it to the restriction.

1. Creating a Rule

   Once you click Create, you’ll be ready to add a rule to the restriction.

    

2. How to Configure the Rule

   1. Click on “Edit Rules.” A new line will appear with a dropdown menu.
   2. From the dropdown, select the “Requires Perk” rule.
   3. Choose the perk you created within Memberships (e.g., “Members”) from the dropdown. This will be the perk that determines visibility for this option.

Now we should have a restriction looking like this 

Now, all that’s left is to apply the flag to our bay option, and you’ll have a bay option that can only be seen by a member who has this perk

Troubleshooting: Checking If a Restriction Works

Step 1: Verify the Restriction Setup

✅ Check the Rule Effect

• "Exclude" → The bay option will not be visible when unavailable
• "Disable" → The bay option will be visible but crossed out with a red line when unavailable.

✅ Check the Minute Value in "Edit Rule"

• requires perk → Bay option appears only if you have this perk.
• not requires perk → Bay option appears only if you havent got this perk.

✅ Check if a Flag is Assigned to the Restriction

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Step 2: Check the Bay Option Settings

✅ Ensure the Bay Option Has the Flag

• Navigate to Bay Options (Click on it)> Additional Settings.
• The correct flag should be assigned here.

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Step 3: Confirm Bay Group & Assignment

✅ Check If the Bay Option is Assigned to a Bay Group

• The Bay Option must be added to the Bay Groups and assigned to the correct bays.

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Step 4: Test on the Booking Page

✅ Locate the Bay Option on the Booking Page

• If the bay option is always visible → Recheck Steps 1 & 2.
• If the bay option is missing →
  • First, check Step 3 to confirm it’s assigned correctly.
  • Then, verify flags & restrictions—a time restriction may be affecting availability.

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Tip for First-Time Users

To make troubleshooting easier, start with one unique flag with one restriction. This simplifies understanding what is affecting availability. ✅