Notifying Staff

You’ve probably considered setting up an email notification for when a new booking is made—so you can receive an email with the booking details, including who booked and what they booked.

The good news is, it’s a relatively simple process to set up.

Current Ways:

You would only need to head to Settings>Manage Integration 

Click "Create a new integration"

Give a Name to your new integration let's call It Email 

Set the type to "notify"

Once you have done this it will straight go to another window where your name has already been set the name

Name: The name how you will find it usually Notify or something on the line

Event Type should be booking if you would like to set this to bookings

Trigger Flags: this is how you will add this function on your options by adding the same flag 

Metadata Trigger has to be your Extra Properties name that you set up earlier(Only need in the Old version)

Email Subject it will be the subject on your Email 

Email Contect is simply what your email tells you

Email Recipients is will be on which email it will arrive you can set multiple emails up

Old Ways:

The first thing we head to Settings > Extra Properties

"Add a new property"

Let's give a Name maybe "Email"

The type should be Boolean (True or False)

Once This is done let's head to Settings > Manage Integrations

Let "Create a new Integration"

Give a Name to your new integration let's call It Email 

Set the type to "notify"

Once you have done this it will straight go to another window where your name has already been set the name

Name: The name how you will find it usually Notify or something on the line

Event Type should be booking if you would like to set this to bookings

Trigger Flags: this is how you will add this function on your options by adding the same flag 

Metadata Trigger has to be your Extra Properties name that you set up earlier(Only need in the Old version)

Email Subject it will be the subject on your Email 

Email Contect is simply what your email tells you

Email Recipients is will be on which email it will arrive you can set multiple emails up

Some of the information you can add in will help you gain more insights about the customer who booked. This can include:

• {{booking.type}} = Bay Booking / Course Booking
• {{venue.name}} = Venue Name
• {{booking.user.firstName}} = First Name of Booker
• {{booking.user.lastName}} = Last Name of Booker
• {{booking.start}} = Booking Start Time
• {{booking.bay}} = Number of Bays
• {{booking.bayOption.name}} = Bay Option Name
• {{booking.bay.ref}} = Booking Reference
• {{booking.user.telephone}} = Telephone number of the Customer
• {{booking.user.email}} = the email of the customer
• For booking extras please use this code : {{#if booking.extrasSummary}}
  {{#each booking.extrasSummary}}
  <li>{{this.name}}x{{this.quantity}}</li>
  {{/each}}
  {{/if}}

Here is a Step-by-step guide on how to set it up for you:

Membership-paid Notifications

You can set up a notification email for when a membership is paid for. You can do this by changing the Event Type to: membership-paid.

This work the same as the booking-paid and booking-cancelled.

Example email template:

Membership has been paid

User {{user.firstName}} {{user.lastName}} ({{user.email}}) has paid membership.<br><br>
Membership type: **{{membership.type.name}}**<br>
{{membership.id}}<br>
{{membership.type.name}}<br>
{{membership.pricingConfig.price}}<br>
{{membership.nextBillingDate}}<br>
Venue: {{venue.name}}

Membership Failed Payment Notification

The recipient of the Membership Failed Payment Notification email is in the Public Email Address field on a venue's admin panel under Settings > Venue Settings >Public Email Address.